What payment methods can I use to pay?

Jollyrascals.com accepts most major credit and debit cards; VISA, Mastercard, Maestro, AMEX, and Solo. As well as card payment’s you can also choose to pay using PayPal, just select the PayPal option at checkout.
All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

What happens if I cancel my order?

  • If you haven’t submitted an order, you can clear the items in your shopping basket at any time by clicking the trash can icon if you do not wish to purchase the item/s in your shopping basket.
  • If you have placed an order but then wish to change or cancel it, please contact us as soon as you can, as orders move rapidly through to our warehouse. We will try our best to make any changes, but we cannot make any guarantees, as the order may already have been processed. In such cases, you may have to wait until you receive the order and then follow the normal Returns procedures. You will find more information about this in our Help Centre. We operate a no-quibbles returns policy.
  • Once we've heard from you that you wish to cancel an order, any sum debited to us from your credit or debit card will be re-credited to that credit or debit account within 14 days of the date of return, provided the goods you return are in the same condition that they were when delivered to you. You will be liable for any charges incurred when returning the goods to jollyrascals.com, unless the return is a result of an error on our side.