Returns

What items can I return and when by?

All items must be returned within 14 days unworn and in the original condition as the item was dispatched.  Tags must still be attached and the item must be returned in any original packaging.

All items are accepted for return in the exception of undewear and swimwear.  These two items are non returnable.

Any toys being returned must be in the full original packaging with no sign of damage to the origianl packaging and must be unused.

How do I return my item?

Please contact us by email for any help or send your item back on the address: Lemar Ltd 4 Oak Road LS27 0PU Morley.
Please do not forget to put your details (full name, address, order number written by capital letters).

Are returns free Postage?

If the item is faulty or damaged then please contact Jolly Rascals and we will send a replacement item out with a pre paid returns bag, or return postage costs will be reimbursed if arranged with customer services.

If you have changed your mind after purchase then the customer is responsible for return postage costs.

What if I have received a faulty item

Please contact info@jollyrascals.com and the customer service team will deal with this for you.  A replacement item can be arranged to be dispatched out to you.

© 2021 Jollyrascals Store. All rights reserved. VAT number: GB 560365646 Lemar Ltd, a company registered in England and Wales. Company Number: 2581071 Ecommerce Website design by Dzine-Hub